These Terms and Conditions apply to all event planning, coordination, and consultation services booked with Fairytales with AJ. Please read them carefully before confirming your booking.
Package Rates & Guest Capacity
- Our package rates are suitable for events with a guest size of 50–250 and a maximum bridal party of 12. Prices may change depending on the number of guests, bridal party size, and duration of services needed.
- A refundable deposit of GH₵500 is required to cater for guest overflow of up to 100 guests.
Client Communication & Decision-Making
- To ensure an efficient planning process and timely decision-making, Fairytales with AJ will communicate directly with the contracted client(s) only.
- Unless otherwise agreed in writing, all approvals, instructions, and final decisions must come from the bride and groom (or the individual(s) named in this agreement).
- Fairytales with AJ will not be responsible for obtaining approvals from, or taking instructions from, family members, friends, bridal party members, or any other third parties acting on the client’s behalf.
- Family or friends are welcome to join meetings or communication channels for support or consultation, but such individuals shall not serve as decision-makers or issue instructions that are binding on the planning process.
- This policy is intended to maintain clear communication, avoid conflicting directions, prevent unnecessary delays, and ensure that Fairytales with AJ can deliver the highest standard of service.
Meetings & Consultations
- The client is responsible for transportation costs for any meetings aside from those already stated in the package.
- On-site meetings last a maximum of one hour. Extra hours are charged at GH₵250 per hour.
Booking & Payment Terms
- No payment should be made until the client agrees to all our terms of service and contract.
- Event coordination-only service begins two months before the event.
- To confirm and secure the Event Date, the Client shall pay a non-refundable retainer of 40% of the total package fee for Planning & Coordination services. For Coordination-Only services, a non-refundable retainer of 60% of the total package fee is required. Retainers are non-refundable under any circumstances, as they reserve the Event Date and the Planner's availability.
- The remaining balance (60% or 40%) is due at least 15 working days before the event.
- For event dates beyond the timelines stipulated in the chosen package, the client must pay a deposit of GH₵400 each month prior to the event, to cover transportation for any on-site meeting or consultation.
Event Coordination Hours
- Event coordination service is available for a maximum of 15 hours for weddings and receptions (7am–9pm), and 10 hours for traditional weddings (7am–4pm).
- Additional hours beyond this incur an extra charge of GH₵350 per hour.
Cancellation Policy
- For cancellations made a month or less before the event, 100% of the total fee is non-refundable.
Transportation
- Transportation for our services within Accra is free.
- Areas such as Ada, Dodowa, Prampram, Aburi, and Tema come with their own transportation costs.
- Certain areas within Accra attract an extra transportation charge of GH₵400 — e.g. Oyibi, Amasaman, Pokuase, Tema, Ashaiman, etc.
- Clients outside Accra are responsible for transportation and hotel costs (hotel to be agreed upon between client and planner/coordinator). Transportation to Kumasi, Takoradi, Sunyani, Tarkwa, and Tamale will be by flight only.
Photography & Media Usage
- By engaging our services, you grant Fairytales with AJ permission to use photographs and video content from your event for promotional and marketing purposes, including but not limited to our website, social media platforms, portfolios, and other marketing materials.
- Clients who wish to opt out of media usage must notify us in writing prior to the event date. Opting out will attract an additional media privacy fee, as this limits our ability to document and showcase our work.
Revisions & Changes
- The client is entitled to a maximum of two (2) revisions or changes to the agreed event plan, design concept, timeline, or vendor selections at no additional cost.
- Any changes, revisions, or additions requested after the second revision will be subject to an additional fee of GH₵1,000.
- Continuous changes or indecision may impact timelines and vendor availability, and the planner shall not be held responsible for any resulting limitations.
Indemnification & Limitation of Liability
The client acknowledges that the Event Planner may engage third-party vendors, contractors, or service providers ("Vendors") to provide certain goods or services for the event. While the Event Planner may recommend or facilitate the engagement of such Vendors, the client understands and agrees that the Event Planner is not responsible for the performance, products, or conduct of any such Vendors.
- Indemnification: The client agrees to indemnify, defend, and hold harmless the Event Planner, its employees, agents, and affiliates from any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees and costs) arising out of or in connection with:
- The products, services, actions, or omissions of any third-party Vendors engaged for the event, including but not limited to failures in performance, product defects, or misconduct.
- Any breach of contract or other issues arising between the client and any third-party Vendor.
- No Warranties: The Event Planner makes no warranties or representations, express or implied, regarding the quality, suitability, or performance of any goods or services provided by third-party Vendors. The client acknowledges that any contractual agreements or disputes with Vendors are solely between the client and the respective Vendor.
